Sneha Kataria 
Press Release for insurance app update by introducing amazing ideas.
Press Release:
InsureZen ANNOUNCES AN INTEGRATED APPLICATION TO HELP MEMBERS WITH SMOOTH OPERATION OF MEDICAL & INSURANCE ACCOUNTS.
“SEATTLE-October 12, 2023 – LIFETIME HEALTH, a Seattle based Insurance Company, today announced a new mobile application that allows user’s multiple medical accounts to manage the providers, records, and insurance related services and resources collectively.
“An average member uses multiple care-giver accounts for himself and his family and keeping up all those accounts at different portals is a tedious task and demands of work, coupled with numerous other responsibilities. Its unimaginable to remember all the appointments of everyone in the family. Organizing all the health records and documentation is not easy when physical copies can easily be misplaced. For any outstanding bill, spending time looking through hundreds of daily emails and texts just to find the one from your provider, is overwhelming and directly impacts user credit score if transferred to the collection agency.
InsureZen solves user’s pain-points by letting user handle individual/family account. User can upload documents and health records, select the insurance type, in-network providers, and settle bills all using the mobile application. No more missing out on appointments and outstanding payments from now. The app. will alert the user with timely notifications and reminders for every single activity.
“Additionally, the app will allow user to access, store and review all the health records or reports from last week, month or year. Online check-ins to save time during appointments. Co-pay bills and other invoices stored from all the providers (mentioning you and your family members) under each patient’s name to have better transparency and better management of all your medical accounts with this comprehensive application.
“Our goal with this application is to make smooth handling of everything related to the healthcare. There are many people who have expressed their frustration about having multiple portals and managing them timely. This will help customers to access all the records, bills and even the providers at one place and will help them from no-shows at their appointments.” Said the head of operations.
To get onboard with this application, download it for iOS and Android and get started. Log-in and get started. Select your insurance and healthcare provider, fill-in your details like bank account for auto-pay, pharmacies, and addresses. Review the details and this application will alert you with all the relevant notifications related to your appointments, billings, and re-fills etc. You can easily add your family members and have a joint account for better efficiency and hassle-free experience.
“ I am grateful for this app, as in past my bill went to collection without even getting contacted directly by the hospital due to misunderstanding and effected my credit score, now I am relieved about that and able to keep up with all my appointments and outstanding bills at one place.”
If you want to download the application, click here: appatient.com
FAQs
Q. Where do I get the product?
A. It’s available to download at app store and play store. It is free to download for all users. Web version is also available at www.insurezenapp.com
Q. How does it work?
A. It’s a free app like any other portals. Every time a user wants to add a provider, a passkey will be needed from the providers’ account to authenticate the patient before getting onboard. Now, the user can fill in his details in the app like previous health records, family medical history, Identification, address and billing details for future use.
Q. Who is the customer?
A. Everyone that has internet and uses one or more patient portal with the insurance policy plan for managing their providers, medical records of health and payments.
Q. How many consumers have this problem?
A. Research suggests almost 40% - 60% customers decline patient portals due to lack of technical knowledge and interest. Privacy and data breach are few of the major concerns for them. Giving a secure and reliable platform will ensure better adoption of the app and its services.
Q. How many people can be covered under one Primary policy holder? And number of caregivers under each patient ?
A. The primary policy holder can add their spouse and children under a certain age as dependents or secondary policy holder varies according to the selected insurance plan. Some plans also support for additional dependents like domestic partners or dependent adult children with disabilities. No limit is set on the number of dependents, it all depends on the policy the user holds and the eligibility criteria set by insurance providers.
Q. How it is different from other Health portals?
A. Everyone struggles to juggle between different portals and remembering hundreds of passwords. Moreover, it is impractical to visit the healthcare providers for minor scratches or cold. It all can be resolved by communicating through the portal easily and hassle free without any out-patient visit costs
Q. Are there any dependencies on other products or services in our ecosystem?
A. Legal and compliance department will be handling all the Payment Processing Regulations and Refund & Cancellation Policies .
